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The Scrolling Homebuyer—How Builders Can Capture Today’s Digital-First Buyer

May 12, 2025

In today’s homebuying market, there’s a new buyer shaping the way homes are discovered, explored and sold—and they’re doing it all from the palm of their hand. We call them The Scrolling Homebuyer. This audience isn’t just online—they live there. And if your digital experience doesn’t meet them where they are (and keep them engaged past the first three seconds), you’ve already lost the sale.

At Builder Designs, we work with home builders across the country to help them understand and attract the modern homebuyer. The Scrolling Homebuyer isn’t just a younger demographic—they’re a mindset. One that craves transparency, values experience and demands a faster, more intuitive path to purchase.

Let’s dive into who this digital-first buyer is—and what your brand can do to earn their trust and their clicks.

Who Is the Scrolling Homebuyer?

Today’s homebuyer is no longer walking into model homes as a first step—they’re swiping, saving and stalking builder profiles before they ever reach out. The Scrolling Homebuyer truly lives up to their name—a tech-savvy, digitally-native buyer who expects instant value, total transparency and an authentic experience from start to finish. They’re skeptical of traditional marketing and allergic to hard sales tactics. Instead, they rely on social proof (like reviews, followers and engagement), seek content that feels real (think UGC and non-polished videos), and gravitate toward brands that speak their language on their preferred platforms (especially TikTok and Instagram). If your online presence doesn’t catch their attention in the first three seconds, they’ll keep scrolling—right past your homes.

From Scrolling to Sold: 3 Seconds to Sell

When you have less than a few seconds to win someone’s attention on social media, you have to lead with what matters most to them. The Scrolling Homebuyer doesn’t want to be convinced—they want to be understood and heard. That means showcasing benefits up front: the finished product, the lifestyle and the ease of the process. Start your videos with the after—“POV: You just got the keys to your new home” or “POV: You just bought your dream home”—not the before. Whether it’s a Reel, TikTok or YouTube Short, your first 3 seconds should promise an outcome they want—not a feature you’re trying to sell. Think emotion first, square footage second.

Sell the Payment, Not the Price

To the Scrolling Homebuyer, $430,000 means nothing—but $2,400/month with a 2-1 buydown? Now you’ve got their attention. Today’s buyers are financing-focused. They want to know what their monthly payment looks like, and what’s being done to make it more affordable. That means you need to lead with payment—not price—and clearly explain how incentives like rate buydowns or locks actually work.

Most scrolling homebuyers don’t know what a “2-1 buydown” is, so break it down in simple terms: “Save hundreds a month in your first year with a temporary rate buydown.” Show real payment examples, use visuals and plug in calculators on your site and social platforms. Frame your messaging around what they get, not what you’re offering—“Own for less than rent” is a scroll-stopper.

The Online Open House: Make It Clickable

Forget paper brochures and weekend traffic—The Scrolling Homebuyer wants to tour your homes on their schedule, from wherever they are. That’s where the Online Open House comes in. Interactive 3D tours, live-streamed walk-throughs and virtual Q&A sessions aren’t just nice to have—they’re your new lead magnets. These tools give buyers the immersive, on-demand experience they expect, while keeping them engaged and moving forward in the process. Whether it’s a Matterport tour they can explore from their phone or a live Instagram tour with a sales agent answering real-time questions, the Online Open House creates a space for connection, transparency and trust. The key element? Make it seamless, mobile-friendly and impossible to miss.

Inspire with UGC: User-Generated Content Builds Trust

When it comes to influence, your satisfied homeowners are your best marketers. The Scrolling Homebuyer craves authenticity—and nothing feels more real than content created by real people. User-Generated Content (UGC) like move-in day videos, home tours from actual buyers or even TikToks about their design selections paints a picture that polished ads can’t. These real-life moments add credibility, create emotional connection and show prospects a genuine look at what life in your homes feels like. Every tagged post is an opportunity to build trust and expand your reach. Your next buyer is already watching. Make sure they’re seeing something real, relatable and worth stopping the scroll for.  

Your Next Buyer Is Just a Swipe Away

The Scrolling Homebuyer is out there—browsing floor plans between meetings, watching walk-throughs on their lunch break and double-tapping dream kitchens at midnight. If your digital presence isn’t ready for them, you’re missing the moment. At Builder Designs, we help builders create engaging, mobile-first strategies that speak directly to the modern buyer’s mindset. From video strategy to website design, we’re here to help you stop the scroll and start more conversations.

Want help crafting a digital strategy that meets the modern homebuyer head-on? Let’s talk. Builder Designs is here to help you turn more scrolls into sales—visit builderdesigns.com.

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