Customer Support

Have Questions? We're Here to Help

Our In-House Support Team

Your 'Go-To' Team after your Site is Launched

Need help? We can point you in the right direction. We have a dedicated team ready to answer questions, listen to feature requests, collaborate with you on awesome updates, or fix any issues you might have on your website.

Where to Find Help

We are continually growing our Help Article Resource for all our clients. Can't remember how to add a new Home in the Admin? We have an article for that! Its helpful for new members to your team and for those that are new to our family that may need something to reference after their Admin Training. 

The best part...the Knowledge Base is integrated into our Admin for your convienence.

Visit the Knowledge Base

Support Icon - click to view Knowledge Base 

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How to Submit a Support Request

When you send a request, it does not go into a black hole - never to be seen again. There is a group ready to jump into action to take care of your question. The Support Team is available 8:30am - 5:00pm CST, Monday through Friday. If you contact support outside business hours, our team will get back to you the following business day.

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Need Help in Admin

Click on the “Need Help” button on any page in your Admin and click the “Send a Message” button from the pop-up.
(Recommended method)

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Send Us an Email

Contact the Support Team via email either by sending to: support@builderdesigns.com or
Submit a Request

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Give Us a Ring

If you prefer, you can reach us at:
(913) 393-3367

Ask Amber

Our solutions are move-in ready!
Contact Amber to get started today.

Ask Amber